Privacy, Legal Notice and Cookies

1·Privacy Policy

Regulation (EU) 2016/679 (GDPR) · Spanish Organic Law 3/2018 (LOPDGDD)

1.1 · Data controller

Kovenant Partners
Owner: being updated
Tax ID (NIF): being updated
Address: being updated
Email: kovenantpartners@gmail.com
Phone: +34 614 66 47 76

1.2 · Data we collect

Through the contact form on this website we only collect the data you voluntarily provide to us:

• Your email address.
• Your phone number.
• The content of the message you send us.

If you book a meeting through our booking page (Cal.com), we collect your name, your email address, the date and time you choose and, if you add them, any notes on the booking.

If you take our diagnostic test and request your automation plan, we collect your name, your email, your WhatsApp number if you provide it and your answers to the test, in order to prepare and send you the plan. We will only send you commercial communications if you tick the corresponding box, and you can withdraw that consent at any time.

If you message us on WhatsApp, we process your phone number, your profile name and the content of the messages you send us.

If you use the website chat, you are answered by an artificial intelligence assistant, not a person. We process the messages you write and the assistant's replies to answer you in real time. The conversation is not stored on our servers: it is kept only in your browser while the tab is open and is deleted when you close it. If you give us your contact details in the chat (for example, name, email or phone number) or ask to speak to a person, we receive a notification with those details and the information about your inquiry needed to get back to you. To prevent abuse, the chat checks that you are a person using Cloudflare Turnstile, which analyses technical data from your browser and connection. Please do not enter health, banking or other sensitive data in the chat.

In addition, while you browse the website, the hosting provider may record technical connection data (IP address, browser type) in its logs, as described in the cookies section.

1.3 · Purpose

Form and booking data is used exclusively to handle your inquiry and hold the meeting, reply to your request and, where applicable, continue any business conversation arising from it. Chat data is used to answer your questions in real time and, if you leave your contact details or ask to speak to a person, to contact you about your inquiry. The AI assistant only provides information: it does not make decisions that produce legal effects concerning you or similarly significantly affect you. It is not used to send you unsolicited commercial communications, it is not shared with third parties for advertising purposes and it is not added to automated profiles.

1.4 · Legal basis

• Your consent (Art. 6(1)(a) GDPR), given by ticking the box on the form before submitting it. You may withdraw it at any time, with the effects described in the rights section.
• Taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR) to answer what you ask in the chat and, if you leave your contact details or ask to speak to a person, to handle that request.
• Legitimate interest (Art. 6(1)(f) GDPR) for the technical connection records in the hosting logs and for the chat's anti-abuse check (Cloudflare Turnstile), for security purposes and to keep the service running.

1.5 · Data retention

• Chat conversation: only in your browser, until you close the tab. We do not store it on our servers.
• Inquiries that do not lead to a business relationship (including chat contact notifications): for a maximum of 12 months from the last exchange, after which they are deleted.
• If a professional relationship is established: the data relating to that relationship is kept for its duration and, afterwards, for the periods required by tax and commercial law (generally six years for commercial matters and four for tax matters).

1.6 · Data processors and recipients

To operate this website we use providers that process data on our behalf, under data processing agreements in accordance with Art. 28 GDPR:

• Formspree Inc.: handles the submission of the contact form. The data you send passes through its servers and is stored in its dashboard. Formspree privacy policy.
• Cal.com, Inc.: handles meeting bookings when you choose a date and time on its page. Cal.com privacy policy.
• WhatsApp Ireland Limited (Meta group): messaging service through which the conversation takes place if you choose to message us on WhatsApp. WhatsApp privacy policy.
• Artificial intelligence model provider that generates the chat replies: Anthropic, PBC (United States). Anthropic privacy policy. It receives the conversation messages to generate each reply.
• Telegram: messaging service through which we receive the notification when you leave your contact details in the chat or ask to speak to a person. Telegram privacy policy.
• Hosting provider: Hostinger; stores the website and records technical connection data.
• Cloudflare, Inc.: measures website visits in aggregate, without cookies; it also runs the service that receives and processes chat messages (Cloudflare Workers) and the chat's anti-abuse check (Cloudflare Turnstile). Cloudflare privacy policy.

1.7 · International transfers

The form provider, Formspree Inc., the booking provider, Cal.com, Inc., and the visit measurement provider, Cloudflare, Inc., are based in the United States, so sending your inquiry, booking a meeting and the aggregate measurement of your visit involve an international data transfer. These transfers are carried out with the safeguards required by applicable law (in particular, the providers' participation in the EU-U.S. Data Privacy Framework or the signing of the European Commission's standard contractual clauses). If you message us on WhatsApp, WhatsApp Ireland Limited may share data with other Meta group companies outside the European Economic Area, with the safeguards described in its own privacy policy.

If you use the chat, your messages are processed on the network of Cloudflare, Inc. (United States) with the safeguards described above, and are sent to Anthropic, PBC (United States) to generate the reply, with the contractual safeguards offered by that provider (in particular, the European Commission's standard contractual clauses). Chat contact notifications are received through Telegram, which may process data outside the European Economic Area with the safeguards described in its own privacy policy.

1.8 · Your rights

You may exercise the following rights at any time:

• Access: find out what data of yours we process.
• Rectification: correct inaccurate data.
• Erasure: request the deletion of your data.
• Objection: object to processing based on legitimate interest.
• Restriction: ask us to keep your data without using it.
• Portability: receive your data in a structured format.
• Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise them, write to kovenantpartners@gmail.com stating which right you wish to exercise. We will reply within the maximum legal period of one month.

If you believe we have not properly addressed your rights, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es, C/ Jorge Juan, 6, 28001 Madrid, Spain).

1.9 · Security

We apply appropriate technical and organizational measures to protect your data, including encrypted transmission over HTTPS. No system is infallible: if you detect a security incident, please let us know immediately.

1.10 · Minors

Kovenant Partners' services are aimed at businesses and professionals. This website is not directed at minors and we do not knowingly collect data from minors.

1.11 · Updates to this policy

If this policy changes, we will publish the updated version here with its date. Changes will not apply retroactively to data already processed.

2·Legal Notice

Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE)

2.1 · Website ownership

In accordance with Article 10 of the LSSI-CE, the identifying details of the owner of this website are as follows:

• Owner: being updated
• Tax ID (NIF): being updated
• Address: being updated
• Email: kovenantpartners@gmail.com
• Phone: +34 614 66 47 76

2.2 · Purpose

This website is intended to present the services of Kovenant Partners (process improvement and automation using artificial intelligence) and to make it easy for interested individuals and businesses to get in touch. The information published is for general information purposes and does not constitute professional advice: any technical or business decision requires a specific analysis of each case.

2.3 · Terms of use

Accessing and using this website makes you a user and implies acceptance of these terms. Users undertake to make appropriate use of the content and not to use it for unlawful activities or activities that infringe the rights of third parties.

2.4 · Intellectual and industrial property

The content of this website (texts, design, logos, graphics and code) belongs to the operator of the website or its licensors, and is protected by intellectual and industrial property law. Its reproduction, distribution or transformation without express authorization is prohibited.

2.5 · Disclaimer

The owner is not liable for any damage that may arise from interference, omissions, interruptions or disconnections beyond its control, nor for the use users make of the information published.

2.6 · Third-party links

This website may contain links to external sites over whose content, privacy policies or practices we have no control. Accessing them is the user's responsibility.

2.7 · Governing law and jurisdiction

These terms are governed by Spanish law. For any dispute, the parties submit to the courts and tribunals of the owner's place of business, unless consumer protection law determines another jurisdiction.

3·Cookie Policy

Information provided in accordance with Art. 22 LSSI-CE

This website does not use first-party or third-party cookies for analytics, advertising or tracking purposes, nor advertising pixels.

To find out, in aggregate, how many visits the website receives (page views, country, device type and loading speed) we use Cloudflare Web Analytics, which does not place cookies or persistent identifiers on your device and does not track you across websites.

The website chat stores the conversation in your browser's session storage (sessionStorage) so it is not lost if you reload the page; it is deleted when you close the tab and is not sent anywhere else by that means. When you open the chat, Cloudflare Turnstile is loaded to check that you are not a robot. Both are necessary to provide the service you request by using the chat, so they are exempt from consent under Art. 22.2 LSSI-CE. If you do not open the chat, none of this is loaded.

Should we incorporate tools in the future that involve non-exempt cookies, this policy would be updated and your prior consent would be requested through the legally required mechanism.